Subscriptions and Payments Policy

Last updated: June 2026.

1. Plans and pricing

CARSGEST is offered under subscription plans. Prices and what each plan includes (vehicle, user and feature limits) are shown on the site. Unless stated otherwise, prices exclude VAT, which is applied at the legal rate in force.

2. Billing and cycles

Subscriptions may be monthly or yearly. Billing occurs at the start of each period. A lifetime licence (one-off payment, no renewal) may also be available.

3. Payment methods

We accept the methods shown at checkout (e.g. MB WAY, Multibanco, card or bank transfer). Some payments may require manual confirmation before the subscription is activated.

4. Trial / demo period

Where available, you can try the Service during a demo period (typically 14 days). After it ends, the subscription is not charged automatically unless you activate it.

5. Renewal

Monthly and yearly subscriptions renew automatically at the end of each period, at the price in force, until you cancel. We notify you before renewal whenever possible.

6. Cancellation

You can cancel at any time in your customer area. Cancellation takes effect at the end of the period already paid — you keep access until then and there is no further charge.

7. Refunds

Amounts already paid are generally non-refundable, except as provided by applicable law (notably consumer rights). Exceptional cases are reviewed individually.

8. Payment failure and suspension

If a payment fails, we may grant a grace period. If the failure persists, the licence may be suspended and the subscription subsequently terminated.

9. Price changes

We may change prices and plans. Changes apply from the next renewal period and will be communicated in advance.

10. Invoices

We issue an invoice for each payment, available in your customer area.

11. Contact

Billing questions? Contact us via the Contact page.